Frequently Asked Questions
Find quick answers to questions about your stay, amenities, bookings, and more.
If you need further assistance, our team is always happy to help!
Unfortunately, we do not have a lift or elevator, but if you ask, one of the team will assist with any luggage.
Yes, we offer complimentary Wi-Fi to all guests. In fact, we will soon have superfast Wi-Fi available for everyone.
We have a bus stop opposite the hotel. The hotel team will help you find the correct bus.
The buses run from 6:00 AM until 12:00 AM and will stop in the city centre.
Breakfast is served from 7:00 AM until 10:00 AM, and dinner is served from 5:00 PM until 8:30 PM. Both are served in the 1886 Restaurant.
The Edinburgh Bar is open until 11:00 PM from Sunday to Thursday, and until 12:00 AM on Friday and Saturday.
Our check out time is at 11:00 AM, however if you need some more time we can extend your time by 1 hour. (Subject to small fee and availability)
We have free parking, subject to availability.
The hotel is located roughly 3 miles from the city centre.
Unfortunately, we do not provide this service. However we can safely look after any items requiring refrigeration.
Yes, we can direct you to our sales team and our dedicated special events team.
Yes, these can be purchased from our reception team.
We do not offer porterage service, however should you require help we are more than happy to do so.
As we were built in 1886 as a hotel for golfers visiting Edinburgh, we possess 5 golf courses right at our doorstep.
Yes, we can prebook a taxi for you at any time.
The hotel is wheelchair accessible, however we would ask before any reservation to contact the hotel.
Yes, we have rooms which are designated pet friendly. Please contact reception to book (subject to fee and availability).
Currently we do not offer room service, but you are welcome to take food to your room. Alternatively, you can also reserve a table at the 1886 restaurant.
Reception is fully manned 24 hours a day.
Yes, we have secure luggage storage facilities at the hotel.