Property Management

Bringing Our Hotel Standards to Your
Property

Drawing on more than 139 years of hospitality experience, Braid Hills Hotel is extending its expertise beyond traditional accommodation to help property owners maximise returns while delivering a hotel-quality guest experience.

Property Management Brochure

  • Revenue Management

    Your property’s revenue should never be left to chance. Our Revenue Management service combines market intelligence, performance analytics, and strategic pricing to maximise occupancy while increasing profitability.

    By continuously monitoring market demand, competitor rates, seasonal trends, and booking patterns, we implement dynamic pricing strategies that help your property achieve the best possible returns. Whether you manage serviced apartments, holiday homes, or hotels, we ensure every pricing decision is backed by data, enabling you to remain competitive while protecting your revenue.

    Our team also provides regular performance reporting and recommendations, allowing property owners to make informed business decisions with confidence.

  • Professional Housekeeping & Maintenance

    Exceptional guest experiences begin with exceptional cleanliness. Our professional housekeeping team ensures every room and communal area is maintained to the highest hospitality standards, creating welcoming spaces that leave lasting impressions.

    From daily room servicing and changeover cleans to deep cleaning and quality inspections, we manage every aspect of housekeeping with precision and consistency. Every property is prepared to the highest standard before each guest arrival, ensuring comfort, hygiene, and presentation are never compromised.

    By maintaining meticulous attention to detail and efficient operational processes, we help safeguard your property’s reputation while enhancing guest satisfaction and encouraging positive reviews.

  • Marketing

    A well-managed property deserves strong market visibility. Our marketing team develops tailored strategies that position your property in front of the right audience, helping you attract more enquiries, increase bookings, and strengthen your brand presence.

    Our services include professional photography coordination, content creation, social media management, digital advertising, website optimisation, email marketing, promotional campaigns, and listing management across major booking platforms. Every campaign is designed to showcase your property’s unique features while driving measurable business results.

    By combining creative storytelling with data-driven marketing strategies, we help maximise occupancy, build brand recognition, and generate sustainable long-term growth.

Our Comprehensive Services

Unlike conventional property management providers, Braid Hills Hotel offers a fully integrated service backed by its experienced in-house hospitality teams. The service includes revenue management, guest communications, professional housekeeping, maintenance, marketing, financial reporting and owner support, all managed under one trusted brand.

The service is designed for owners of Airbnb properties, serviced apartments, holiday homes and investment portfolios, whether they own a single property or multiple units. With a local Edinburgh management team supported by international hospitality expertise, Braid Hills Hotel provides tailored management solutions that help improve occupancy, enhance guest satisfaction and protect long-term property value.

Maximise your property’s revenue through intelligent pricing strategies based on market demand, competitor analysis, seasonal trends, and occupancy levels.

We continuously monitor performance to ensure your property remains competitively priced while achieving the highest possible returns.

From the moment a booking is made until after check-out, we provide prompt, professional communication with every guest.

Our dedicated support team is available 24/7 to handle enquiries, booking requests, check-in assistance, and any issues that may arise during their stay.

Protect the long-term value of your property with regular inspections and proactive maintenance.

We identify and address maintenance issues early, coordinate repairs efficiently, and ensure your property remains safe, functional, and guest-ready at all times.

We manage your listings across leading booking platforms, including Airbnb and Booking.com, to maximise visibility and booking performance.

From listing optimisation and calendar management to rate updates and reservation coordination, we handle every detail so you don’t have to.

Stay informed with comprehensive monthly reports that provide insights into your property’s performance, occupancy, revenue, and operational updates.

We also assist with levy-related administration and documentation, giving owners complete visibility and peace of mind.

We manage your reservations across multiple booking channels, ensuring calendars remain up to date and double bookings are avoided.

Our team handles confirmations, amendments, cancellations, and guest coordination from start to finish.

First impressions matter. We provide styling recommendations and presentation advice to help your property stand out online and in person, increasing its appeal to prospective guests.

No need to source or supervise contractors yourself. We coordinate trusted suppliers and service providers, ensuring maintenance, repairs, and improvements are completed efficiently and to a high standard.